About Us

The Cumberland Public Libraries are made up of seven libraries, a Borrow by Mail service, and a headquarters office. The seven libraries are located in Advocate Harbour, Amherst, Oxford, Parrsboro, Pugwash, River Hebert, and Springhill.

The Cumberland Public Libraries is managed and operated by the Cumberland Regional Library Board, a body corporate pursuant to the Libraries Act of Nova Scotia, and made up of representative from across Cumberland County and the Province of Nova Scotia. The day to day operation of the Library is managed by Library Management and staff.

2023-2024 State of the Library Slides

Thank you to everyone who attended our State of the Library tonight! You can view our meeting slides here.

Our Headquarters

The Cumberland Public Libraries Headquarters is located at 21 Acadia Street in Amherst, Nova Scotia. Our mailing address is:

Cumberland Public Libraries
PO Box 220
Amherst, NS
B4H 3Z2

Quick Facts About Your Library

  • Cumberland Public Libraries serves all residents of Cumberland County via 7 libraries and the Borrow by Mail Service.
  • 1 in 4 residents of Cumberland County have an active library card.
  • There are over 70,000 items on the shelves at our 7 libraries and access to millions more through Interlibrary Loan.
  • CPL offers downloadable audiobooks and e-books via samepage.overdrive.com
  • Last year we held 596 programs for children, teens, and adults, attracting 11,939 people.
  • Over 123,000 items were borrowed last year, approximately 4 items for every person in Cumberland County.
  • We provide free access to 38 computers County-wide which were used for over 21,000 hours last year.

 Patron Complaint Form

While we try to provide the highest levels of satisfaction and service to all Cumberland Public Libraries’ patrons, we recognize that occasionally a patron may wish to make a complaint.

A Library patron may choose to start by making his or her complaint on an informal, oral basis to the Library’s staff. If the patron chooses not to do so, or if the complaint does not lend itself to informal resolution, the patron should complete the Patron Complaint Form below. A physical copy of the Patron Complaint Form will be available upon request.

The Library Director will promptly review the completed Complaint Form and, where appropriate, attempt to resolve the complaint directly.

    1. Please provide a written statement of the incident for which you would like to make a formal complaint, including the time, place and person(s) involved.

    5. Do you have a library card with us?

    6. If the answer to question 5 is "yes", please provide you library card number below.

    7. If the answer to question 5 is "no", please state the name of any public library of which you are a cardholder.