About Us

The Cumberland Public Libraries are made up of seven libraries, a Borrow by Mail service, and a headquarters office. The seven libraries are located in Advocate Harbour, Amherst, Oxford, Parrsboro, Pugwash, River Hebert, and Springhill.

The Cumberland Public Libraries is managed and operated by the Cumberland Regional Library Board, a body corporate pursuant to the Libraries Act of Nova Scotia, and made up of representative from across Cumberland County and the Province of Nova Scotia. The day to day operation of the Library is managed by Library Management and staff.

Our Library Board

The Cumberland Regional Library Board is composed of six (6) members:

  • 1 member appointed by the Municipality of Cumberland,
  • 1 member appointed by the Town of Amherst,
  • 1 member appointed by the Town of Oxford,
  • 2 members appointed by the Provinces of Nova Scotia,
  • 1 community member.

The following individuals make up the current Cumberland Regional Library Board:

  • Chair – Kim Ford (Community Member),
  •  Treasurer – Councillor Carla Black (Town of Oxford),
  • Councillor Angela McCormick (Municipality of Cumberland),
  • Councillor Terry McManaman (Town of Amherst),
  • Province of Nova Scotia Appointee (Vacant since Oct. 2020),
  • Province of Nova Scotia Appointee (Vacant since Nov. 2022).

To contact our Library board, email libraryboard@cumberlandpubliclibraries.ca

Our Headquarters

The Cumberland Public Libraries Headquarters is located at 21 Acadia Street in Amherst, Nova Scotia. Our mailing address is:

Cumberland Public Libraries
PO Box 220
Amherst, NS
B4H 3Z2

 Patron Complaint Form

While we try to provide the highest levels of satisfaction and service to all Cumberland Public Libraries’ patrons, we recognize that occasionally a patron may wish to make a complaint.

A Library patron may choose to start by making his or her complaint on an informal, oral basis to the Library’s staff. If the patron chooses not to do so, or if the complaint does not lend itself to informal resolution, the patron should complete the Patron Complaint Form below. A physical copy of the Patron Complaint Form will be available upon request.

The Library Director will promptly review the completed Complaint Form and, where appropriate, attempt to resolve the complaint directly.

    1. Please provide a written statement of the incident for which you would like to make a formal complaint, including the time, place and person(s) involved.

    5. Do you have a library card with us?

    6. If the answer to question 5 is "yes", please provide you library card number below.

    7. If the answer to question 5 is "no", please state the name of any public library of which you are a cardholder.